Accessibility Policy


At Repair Aid, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive digital experience that allows all visitors to access and interact with our content easily and effectively. This policy outlines our approach to accessibility and the steps we are taking to improve accessibility on our website.

Our Commitment

We are dedicated to making our website accessible and user-friendly for all individuals, regardless of their abilities or disabilities. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA and AAA, which are the internationally recognised standards for web accessibility.

Accessibility Features

To support our commitment, our website includes several accessibility features:

  • Keyboard Navigation: Our website can be navigated using keyboard-only inputs.
  • Alternative Text: All images have descriptive alternative text to assist users who use screen readers.
  • Text Resizing: Users can resize text using browser settings without losing content or functionality.
  • Contrast: We ensure sufficient colour contrast between text and background to make content readable for users with visual impairments.
  • Headings and Structure: Our content is organised with appropriate headings and structure to facilitate navigation.
  • Forms: Forms are designed to be accessible with clear labels and instructions.

WCAG 2.2 Compliance

Our website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 standard. We are proud to report that our website is fully compliant with the WCAG 2.2 AA and AAA standards. This means that we have implemented robust measures to ensure accessibility and usability for a wide range of users, including those with disabilities.

Ongoing Efforts

Accessibility is an ongoing effort, and we are continuously working to improve the accessibility of our website. We conduct regular accessibility audits and user testing to identify and address potential barriers. We also stay informed about best practices and new developments in web accessibility.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions on how we can improve, please contact us:

  • Phone: 020 7183 6944
  • Mailing Address: Repair Aid London Ltd, 124 City Road, London, England, EC1V 2NX

Our team will respond to your inquiries and work to address any issues promptly.

Third-Party Content

While we strive to ensure all content on our website is accessible, there may be third-party content or links to external websites that are not fully compliant with our accessibility standards. We are not responsible for the accessibility of third-party content but encourage these providers to offer accessible content.

Policy Updates

We may update this Accessibility Policy from time to time to reflect improvements or changes in our practices. The latest version of the policy will always be available on our website.

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