Hotpoint Dishwasher Error Codes: Troubleshooting Guide

Is your Hotpoint dishwasher displaying an error code? These fault codes are your dishwasher’s way of telling you something is wrong. In this guide, we’ll help you understand what each code means and provide free advice on how to fix common issues yourself. However, some repairs should be left to a professional.

Important: Always disconnect the appliance from the power source before attempting any repairs.

Error Code: F01 – Anti-flooding Overflow

If your dishwasher is constantly pumping out water but not refilling, it’s likely due to water collecting in a shallow tray at the base of the appliance. Once this water reaches a certain level, the anti-flood switch activates, instructing the dishwasher to pump out the water and shut off to prevent refilling.

What to do:

• Inspect for water build-up in the base of the dishwasher.
• Check for any damage or leaks in internal parts that could be causing the overflow.

Error Code: F02 – Water Fill Solenoid Valve Failure

The water inlet valve is a small but essential part of your dishwasher, allowing water to flow in when needed. When this valve fails, your dishwasher can’t fill with water properly.

What to do:

• Check the solenoid valve and flow meter for signs of damage or blockage.

Error Code: F03 – Water Drain Failure/Timeout

This error occurs when your dishwasher can’t drain water within the expected time during a cycle.

What to do:

• Inspect the drain hose for blockages or kinks that may be preventing water from draining properly.

Error Code: F04 – Thermostat Fault

A thermostat fault affects the water temperature, leaving your dishes greasy and your wash cycle incomplete.

What to do:

• Check the thermostat and ensure it’s working properly. If the temperature is incorrect, your dishes won’t get clean.

Error Code: F06 – Water Fill Timeout

This error indicates that the dishwasher isn’t filling up with water quickly enough. It could be due to an issue with the water inlet or supply.

What to do:

• Ensure the water supply is on, with sufficient pressure.
• Check that the fill hose isn’t restricted, and make sure the dishwasher door is fully closed and latched, as it won’t fill if the door isn’t secure.

Error Code: F07 – Water Turbine Damaged

The water turbine helps circulate water during the wash cycle. If it’s damaged, your dishwasher may not function properly.

What to do:

• Unfortunately, this repair requires professional assistance. Contact a technician for help.

Error Code: F08 – Temperature Timeout Fault

This error typically points to a faulty heating element. If the water temperature doesn’t reach the necessary levels, your dishes will remain dirty.

What to do:

• The heating element may need to be replaced. If the water isn’t heating between 40°C and 65°C, this is likely the issue.

Error Code: F09 – Software Error

A software error could mean the dishwasher’s memory has become corrupted, causing erratic behaviour.

What to do:

• The control board likely needs to be replaced by a technician.

Error Code: F10 – Heating Element Fault

When the heating element fails, your dishwasher can’t heat the water, which means dishes won’t get clean.

What to do:

• Replacing the heating element is usually a straightforward fix, restoring your dishwasher to working order.

Error Code: F11 – Wash Pump Failure

A wash pump failure occurs when the pump responsible for spraying water onto the dishes stops working. This is often due to worn-out bearings.

What to do:

• You’ll need to replace the faulty wash pump. It’s best to call a professional for this repair. Contact our experts at 020 7183 6944 for same-day appointments.

Error Code: F12 – Main Board & Display Communication Error

This error signals a communication failure between the main control board and the display.

What to do:

• Try unplugging the dishwasher for five minutes to reset the electronics.
• If that doesn’t resolve the issue, check the plugs on the front display board. If the problem persists, the control boards will likely need replacement.

Error Code: F13 – Main Board Fault

If your dishwasher displays this error, it means the main control board has failed.

What to do:

• Unfortunately, the main board will need to be replaced.

Error Code: F15 – Virtual Sensor Error

A virtual sensor error occurs when the control system isn’t receiving correct information from the sensors, leading to malfunction.

What to do:

• This is a complex issue that requires professional diagnosis and repair. Contact a qualified technician for help.

Need Professional Help?

While some of these issues can be resolved with a bit of DIY troubleshooting, others are more complicated and require expert repair. If your Hotpoint dishwasher is showing any of these error codes and you’re not sure how to proceed, don’t hesitate to reach out.

Our experienced technicians are ready to help you get your dishwasher back in top shape. Call 020 7183 6944 today to schedule a service appointment.