Freezer Repairs

There’s nothing worse than your freezer breaking down, especially if you’ve just been shopping. Here at Repair Aid our engineers specialise in fixing all brands and models of freezer. So if yours has stopped work and you live in the London area, then who better to call? Our engineers have years of experience and will service your freezer in a professional manner. Our warehouse is fully stock with spare parts so you can be 99% sure that we can have it fixed on our first visit. To give you peace of mind, we also offer you a 12-month guarantee in case you experience problems in the future.

We can help with any freezer problems, however here are the most common issues that we are asked to help with:

Book a freezer repair engineer today

Booking one of our freezer engineers couldn’t be simpler. You can either call us on 0207 183 6944 to speak to one of our helpful members of staff who will take down your details and organise a visit from an engineer at a time and date that best suits you. Alternatively you can use our quick and easy online booking form. Our engineers are available for same day or next day call outs, so if it’s an emergency they can be round to your house in a flash.

  • 12 Month Guarantee Our appliance repair service comes with a 1 year guarantee – parts and labour.
  • Prompt and Affordable Same day, next day and weekends services at no extra cost.
  • Fully Equipped Vans Our vans are fully stocked with spare parts so we can fix your appliance on the first visit.

Frequently Asked Questions

Before giving us a call why not try to figure out what might be the problem so that you can give our engineers an idea. These are some frequently asked questions regarding freezer problems.

Why is my freezer overheating?

There could be several reasons why your freezer is over heating but the most common causes are related to the electronic or electro-mechanical systems, i.e. the thermostat. You shouldn’t attempt to fix these yourself so get in touch with us to organise a time for our engineers to visit. We have many freezer thermostats in stock so there’s a good chance that we can fix the problem on our first visit.

Why doesn’t my freezer freeze?

This problem can also be attributed to the thermostat but there is a chance that there might be a failure with the internal electronics such as a faulty compressor PTC or relay. Additionally, blockages in the gas pipework lead to similar effects.

Why is my freezer leaking water?

If your freezer is leaking water the obvious reason would be that it is not freezing properly. This, again, can be linked to thermostat issues. However there are other possibilities that shouldn’t be ignored. For example the defrost tray on compressor is damaged or overfilled.

We hope that this has given you a little insight into common freezer problems. Understanding what might be the cause will help us greatly before you call. Please remember that it is not a good idea to try and mix the problem yourself. By doing so might inadvertently cause more damage. Furthermore, in some cases it can be quite dangerous. Play it safe and call one of our engineers today on 0207 183 6944, or alternatively you could use our easy and quick online booking form.

Contact Repair Aid

Call our customer service for advice or to book an engineer: 020 7183 6944

Fridges & Freezers - help, tips and advice

5 Simple Reasons Why Our Clients Choose Us

  1. 1 1 year guarantee on all appliance repairs
  2. 2 Local, highly qualified engineers
  3. 3 Same-day and next-day visits at no additional cost
  4. 4 Fixed price with no hidden costs
  5. 5 Weekend appointments at no extra charge

Why Trust Repair Aid?

Quick Respons

We understand the urgency of your needs, which is why we offer same-day and next-day appointments for fridge and freezer services at no additional cost. This commitment applies to both new and existing customers.

Guaranteed Quality of Work

Our dedication to excellence is reflected in our work. We offer a one-year guarantee on all fridge and freezer services, covering both labour and spare parts, to ensure your complete satisfaction.

Fair Pricing You Can Trust

With us, there are no surprises. Our labour fees are fixed, meaning the price you are quoted is the price you pay, regardless of whether the job takes one hour or four. No hidden fees, just honest pricing.

We Are Skilled Experts

Boasting decades of industry experience, our team possesses extensive knowledge and expertise, allowing us to service any fridge and freezer model from any brand. Your appliances are in the hands of true professionals.

Trusted and Recognised

Repair Aid® is our registered trademark and a name you can trust. We are proud to be Alcumus SafeContractor accredited and registered members of DASA. Furthermore, all our repair engineers are DBS (CRB) checked and fully qualified, ensuring the highest standards of service and safety.

Local and Reliable

Our extensive network of engineers spans all London boroughs. By employing locally based professionals, we ensure that our engineers not only know the area but also can foster strong community relationships.

We’re Here to Help: Book Your Fridge and Freezer Repair in 3 Easy Steps

Step 1: Describe the Problem

Contact Repair Aid Customer Service at 020 7183 6944 and speak with one of our friendly and knowledgeable staff members. You can also use our quick and easy online booking form to tell us about the issue.

Step 2: Schedule Your Appointment

Select your preferred date and time for the repair. We offer flexible scheduling options to fit your busy life, including same-day and next-day appointments at no extra charge.

Step 3: Expert Repair Service

On the scheduled date, one of our highly qualified local engineers will arrive on time, giving you a call 30 minutes before their arrival. Our expert will conduct a thorough diagnostic assessment of your appliance, clearly explaining the issue and the necessary repairs. With your approval, the engineer will promptly complete the repair, typically within one hour. We also perform comprehensive safety checks and ensure the work area is clean before we leave.

Major Appliance Brands We Repair