Repair Aid engineer servicing a fridge-freezer

Has your fridge freezer broken down? Our local engineers are ready to provide emergency fridge freezer repairs, typically within the same or next day.

Call for advice: 020 7183 6944

  • 1 year guarantee on all repairs
  • We service all makes and models
  • Available 6 days a week

Fridge Freezer Repairs

Fridge freezers are among the most essential domestic appliances in our homes, offering the convenience of both a fridge and a freezer in a single unit. However, when they malfunction, it can be a major inconvenience. If you’re in London and your fridge freezer has broken down, look no further – give us a call! Our team of specialist engineers has years of experience in resolving fridge freezer issues, and we’re confident that we can get yours up and running in no time.

Common fridge freezer faults we repair

  • Leaks
  • Faulty thermostats
  • Not freezing
  • Over Freezing
  • Electrical problems
  • Loud noise
  • Broken hinges
  • Power faults
  • Compressors
  • Doors
  • Fans

The process of repairing your fridge freezer

Repairing your fridge freezer is a straightforward process designed to get your appliance back in working order as quickly as possible. Here’s how it works:

1. Disassembly: First, our expert technician will carefully disassemble your fridge freezer. This allows them to access all the components and identify any issues accurately.

2. Diagnostic Assessment: Next, a thorough diagnostic assessment is performed to pinpoint the exact cause of the problem. This step ensures that we know precisely what needs to be fixed or replaced.

3. Replacement Parts: Our engineers come prepared with a wide range of common replacement parts in their vans. This preparation enables us to complete most repairs in just one visit.

4. Follow-Up Visits: Should additional parts be needed, we will arrange a follow-up visit promptly. Because we charge a flat rate and not by the hour, this follow-up visit is included in the initial service fee, ensuring no extra charges for you.

Our goal is to provide efficient, reliable service to get your fridge freezer back to optimal performance with minimal inconvenience. If you have any questions or need to schedule a repair, please don’t hesitate to contact us. We’re here to help!

Frequently Asked Questions

If you have a problem with your fridge freezer and you’d like to know more about it then read through these frequently asked questions. Please remember that although you might know what is wrong, it’s best to let trained professionals fix the issue. It could be dangerous and might cause lasting damage.

Why doesn’t my fridge freezer cool?

This is a problem that can effect both the fridge and the freezer sections. This is most often caused by a thermostat failure but can also be the result of faulty compressor PTC or relay. Our engineers will be able to tell quite easily if it is one of these problem or if it is a blockage in the gas pipework.

Why is my fridge freezer overheating?

Much like the cooling issue, overheating is caused by a faulty thermostat. Electronic or electro-mechanical systems like these are fairly simple to repair and thanks to our fully stocked warehouse, our engineers should have your fridge freezer up and running on their first visit.

Why is my fridge freezer leaking water?

Again, this is a problem that can effect both the fridge and the freezer sections. Before calling us, check to see whether anything has leaked. Hopefully you will find an open carton or something similar, which will indicate that there is no serious issue. However, if this is not the case, other possible causes could be a damaged or overfilled defrost tray.

Hopefully this page has helped you solve some common problems. However, if you have anymore questions or if you require our services, why not call us on 0207 183 6944 where you can speak to one of our friendly team members who will be more than happy to help you.

Contact Repair Aid

Call our customer service for advice or to book an engineer: 020 7183 6944

Fridges & Freezers - help, tips and advice

Ensuring Your Safety and Satisfaction

At Repair Aid, our commitment to you goes beyond just repairing your appliance. Your safety is our top priority. After completing the repair, our expert engineer will conduct comprehensive functional and safety tests at no extra cost. This ensures that your refrigeration appliance not only works perfectly but is also safe to use. Trust us to provide you with peace of mind, knowing that your home is protected.

Why Trust Repair Aid?

Quick Response

We understand the urgency of your needs, which is why we offer same-day and next-day appointments for fridge and freezer services at no additional cost. This commitment applies to both new and existing customers.

Guaranteed Quality of Work

Our dedication to excellence is reflected in our work. We offer a one-year guarantee on all fridge and freezer services, covering both labour and spare parts, to ensure your complete satisfaction.

Fair Pricing You Can Trust

With us, there are no surprises. Our labour fees are fixed, meaning the price you are quoted is the price you pay, regardless of whether the job takes one hour or four. No hidden fees, just honest pricing.

We Are Skilled Experts

Boasting decades of industry experience, our team possesses extensive knowledge and expertise, allowing us to service any fridge and freezer model from any brand. Your appliances are in the hands of true professionals.

Trusted and Recognised

Repair Aid® is our registered trademark and a name you can trust. We are proud to be Alcumus SafeContractor accredited and registered members of DASA. Furthermore, all our repair engineers are DBS (CRB) checked and fully qualified, ensuring the highest standards of service and safety.

Local and Reliable

Our extensive network of engineers spans all London boroughs. By employing locally based professionals, we ensure that our engineers not only know the area but also can foster strong community relationships.

What Our Customers Are Saying

Trustpilot
Sheridan
★ ★ ★ ★ ★
This company has been used by my landlord for probably the past four years or so to repair all our appliances. They have been professional, on time, great at communication. Really happy with them.
Google Maps
Troy
★ ★ ★ ★ ★
Always prompt and professional with quick call out times. They’ve fixed my machine 3 times now for varying issues and I would absolutely recommend.
REVIEWS.io
Frank
★ ★ ★ ★ ★
Although the job was very difficult to manage and it took three hours to accomplish, the repair was done without extra charge. I am very satisfied with this service.
Google Maps
David
★ ★ ★ ★ ★
Repair Aid did a good job of repair my washing machine in the period between Christmas and New Year. On the phone they were very straightforward upfront about costs and parts and asked me to send photos of the machine so that they could bring likely replacement parts. They arrived in the middle of the time slot scheduled, found the electrical problem and replaced the faulty part in about an hour. Pleasant and helpful engineers.
Google Maps
Muzaffer
★ ★ ★ ★ ★
We had a broken dishwasher which had a pump issue. These guys came and fixed it very quickly. They also tried it several times to be sure all is OK instead of leaving quickly. Highly recommended professionals.
REVIEWS.io
John
★ ★ ★ ★ ★
Great service from start to finish. Oven broke on Monday and fixed the following day. Happy to recommend.
Google Maps
Kelbel
★ ★ ★ ★ ★
Very efficient and excellent service all round, would highly recommend.
Trustpilot
Zoe
★ ★ ★ ★ ★
They came and fixed my washing machine super quick. They were honest, no extra fees, and the guy was super professional and lovely. Thanks!

We’re Here to Help: Book Your Fridge and Freezer Repair in 3 Easy Steps

Step 1: Describe the Problem

Contact Repair Aid Customer Service at 020 7183 6944 and speak with one of our friendly and knowledgeable staff members. You can also use our quick and easy online booking form to tell us about the issue.

Step 2: Schedule Your Appointment

Select your preferred date and time for the repair. We offer flexible scheduling options to fit your busy life, including same-day and next-day appointments at no extra charge.

Step 3: Expert Repair Service

On the scheduled date, one of our highly qualified local engineers will arrive on time, giving you a call 30 minutes before their arrival. Our expert will conduct a thorough diagnostic assessment of your appliance, clearly explaining the issue and the necessary repairs. With your approval, the engineer will promptly complete the repair, typically within one hour. We also perform comprehensive safety checks and ensure the work area is clean before we leave.

Major Appliance Brands We Repair