Samsung Washing Machines – An In-Depth Error Code Guide
Samsung might be more well known for their Galaxy range of smartphones but this South Korean electronics manufacturer also as an amazing range of washing machines. They have plenty of other electronics as well but it’s the washing machines we’re focusing on today.
Every household (or at least the vast majority) will have a washing machine in them however there is a downside to washing machines isn’t there? They can experience a multitude of difference errors which can be incredibly frustrating for you.
But while these errors are very annoying they are somewhat rare and thankfully Samsung have their own diagnostic aid in the form of error codes. These error codes will outline what the error you’re currently experiencing is which can be incredibly useful.
However, while these error codes are very helpful they don’t tell you what is causing the error. This means you shouldn’t use an error code as a marker to try and make your own repairs on your washing machine. In some case, you might be able to make some simple repairs that fix the error but in the majority of cases, you will need to call in a qualified repair engineer.
However, the good news is we can help you there, our professional repair services can help with a wide range of washing machine errors. So, if you have a Samsung washing machine and need help fixing any errors just get in touch with our experienced team today.
But our great help doesn’t stop there! We’ve also listed all the error codes you need to know about when it comes to Samsung washing machines. The error codes use both letters and numbers and will appear on your control panel, so you’ll be able to tell at a glance what each error is.
The Samsung Error Codes
There are a wide variety of different error codes to talk about when it comes to Samsung washing machines. Unlike some other brands Samsung have opted for a more in-depth listing which features an assortment of different codes, don’t worry about trying to remember them all because you can just refer to our list.
Pressure Sensor Error – 1E or E7
This error can be very tricky to solve on your own while it can be caused by blockages in the hose or general damage to it. However, it is more commonly going to be an issue with the pressure sensor itself which will need replacing or repairing.
Motor Errors – EA, EB, 3E, 3E1, 3E2, 3E3 or 3E4
Motor errors are one of the more serious errors you can experience and can take many forms it could be a wiring issue, a PCB fault and there are plenty more possibilities as well. So, if you see any of these errors call in a technician to assist you.
Temperature Error – 4ED and 4E1
This error could be because your water hoses are incorrectly connected to your hot water supply and not the cold. However, there are other more complicated causes, so I would advise calling in a professional to assist you.
Early Draining Error – 5E
This error is one of the more common issues washing machine owners will face and it could be caused by a blocked or worn out pipeline. In more serious cases it could also be an electrical issue so checking out the pipe is also advisable, but you may need to call in a technician to assist you.
Water Heating Error – 6E
This error will require professional assistance to fix as it will usually only occur if there is an issue with either the washing machine’s heating unit or thermistor. So, if you see it call our team for professional help.
Current/ Sensor Errors – 8E and 8E1
These error codes mean either a problem with the current which can sometimes be corrected by shutting down your washing machine and leaving it to cool. However, if it repeats itself you may want to call in a professional. The other most common cause will be a sensor error which will require professional assistance to fix.
Power Errors – 9E1, 9E2, PH1 and PL0
Power errors can be difficult to fix so I would advise examining the power cable and trying a new fuse but in the majority of cases, you will need to call in a professional to help you with these error codes.
Communication Error – AE and 13E
Communication errors can be very difficult to solve on your own even simple errors will need professional assistance to fix, so if you spot either of these error codes call in a professional to assist you.
Power Switch Error – bE1 and 12E
This error is a very easy one to fix simply shut down your washing machine and it should clear, holding down the power button for too long (around 13 seconds) is what will cause this error code to trigger.
Control Switch Error – bE2 and 14E
This error can be solved in the same way as the above just unplug the washing machine and then reboot it. This error is once again caused by holding any button (apart from the power button) for too long, so again avoid holding down switches.
Door Lock Error – dE and eD
This error can be easy to solve in some cases and will need professional assistance in others. Both these codes mean there is a problem with the door lock, it could be because of a problem with the lock itself or simply because the door isn’t actually fully closed.
Simple issues like debris blocking the lock or latch are usually easy to solve however in some cases you will need to call in a professional to help. As you might need replacement parts to fix the problem.
Internal Fan Error – FE
This error means there is a problem with the fan inside your washing machine. It could be the fan itself, the motor that powers it or even a connectivity issue. So, call in a professional to assist you if you see this error code flashing.
Water Temperature Errors – HE, H1 and E5
These three errors all relate to temperature problems in your washing machine and it will usually be because the sensors have detected that the temperature is too high. While you may be able to solve this problem by checking your sensors I would again advise calling in a professional to assist you as this issue is incredibly complicated.
Dryer Heater Error – HE2
This issue can be solved in certain cases, but I would again advise calling in a professional to assist you. You might be able to find guides online that outline the process but attempting to do it yourself will likely just cause more damage, so call in a professional.
Overheating Error – HOT
This is an error that will only affect washer-dryer hybrids and Samsung tumble dryers and it can happen for a variety of reasons. For example, if your appliance is in a poorly ventilated space, or has been left on for too long it can easily overheat.
For these kinds of situations simple leaving your appliance turned off and giving it time to cool will usually fix the issue. However, in more serious cases it could be caused by a broken fan or motor damage to name just a few. So, you might need to call in a professional to assist you.
Water Leakage Errors – LE, LE1, E9, 11E
Leaks are never good news and they come in many forms hence the number of error codes, depending on the cause of the leak you might be able to fix the error yourself. But again, calling in a professional is always going to be the best option.
If you do see any of the above error codes but can’t see any leaks around your washing machine, then it could be an internal leak. So, calling in a professional repairman will always be the best option in the majority of cases.
Overflow Errors – OE, OF and E3
Overflow errors are much easier to accidentally cause than you might think, if you use too much detergent in your load it can easily trigger one of these error codes. However, you might be able to fix the error yourself by cleaning out the foam and letting your washer go through a short washing cycle to get rid of any excess.
In some cases, your drain pump might even clear it all up for you! However, in more serious cases you will need to call in a professional as these errors can also be caused by problems with the pressure system/ switches.
Test Mode Errors – t1, t2, and tSt
These three errors all relate to your washing machine getting switched to test mode. Depending on your model of washing machine this could happen for a variety of reasons, accidental button presses being the most common.
Fixing this error is usually pretty easy simply turn your washing machine off for around 30 seconds to a minute and then turn it back on. If the error code is still present, try repeating the process a few times. If you still can’t clear the error code call in a professional technician to assist you.
Temperature Sensor Error – tE and EC
These two errors both relate to your washing machine’s internal sensors detecting the incorrect temperature. Sometimes switching off your washing machine and then rebooting it can clear the error but if that doesn’t work call in one of our technicians to assist you.
Sensor Errors – tE1, tE2 and tE3
These three errors all relate to different sensors in your washing machine, the tE1 is the water heater sensor, the tE2 is the fan housing duct sensor and finally, the tE3 error is the condenser duct sensor.
Most of these errors will relate to defects of some kind usually an electrical or wiring issue and fixing these errors is pretty complicated. So, call in a professional to assist you if you spot any of these error codes.
Voltage Error – UC
This error is not something you should attempt to fix on your own and it means there are fluctuations in your power supply. This can be caused by outside issues especially if you have had a power cut, but it could easily be an internal issue as well.
So, call in a professional technician to assist you if this error code starts flashing, as they’ll be able to carry out a more in-depth diagnosis and find out what the problem is.
Unbalanced Load Error – UE and E4
This is sometimes an easy error to fix and the washing machine may solve the issue itself during the spin cycle. To avoid this problem, ensure any washing is evenly distributed and avoid heavy items that could imbalance the drum. If this error repeats itself again then there could be a problem with the drum, so you may need to call in a professional.